Shipping policy
Bhupadh is committed to delivering safe, hygienic, and high-quality infant products to every parent. This policy explains how shipping is handled for all purchases made on www.bhupadh.com.
Order Processing:
- All orders are processed within 1 working day from the date of order confirmation.
- Working days are Monday to Friday, excluding public holidays.
- Orders received before 12:00 PM are typically processed the same day.
- Orders placed on weekends or holidays will be processed on the next working day.
- You will receive an email/SMS confirmation once your order is packed and dispatched, along with a tracking link.
Delivery Timelines (India):
- We ship using Delhivery Limited ("Delhivery") or other registered courier partners across India.
- Estimated delivery time:
- Metros: 3–5 working days
- Non-metros / Tier 2 & Tier 3 cities: 5–9 working days
- Express shipping (where available): Delivered within 3 working days
- Delivery timelines may vary based on the delivery pincode, courier partner constraints, or seasonal delays such as festivals, holidays, heavy weather, strikes, or operational disruptions.
- We always aim to deliver within the estimated timeframe but cannot guarantee delivery dates due to external factors beyond our control.
Shipping Charges:
- Free Standard Shipping on orders above ₹999.
- Orders below ₹999 attract a ₹59 Standard Shipping charge.
- Shipping charges may include delivery fees, service fees, return fees (if applicable), fuel surcharge, and statutory taxes. Any local entry tax/octroi imposed by authorities will be borne by the customer.
- Bhupadh reserves the right to modify shipping charges or promotional shipping credits at its discretion.
Failed Delivery Attempts:
If the courier partner is unable to deliver due to:
- incorrect/incomplete address,
- unavailability of the customer, or
- refusal to accept the package,
the shipment may be returned to us. In such cases, re-shipping charges may apply.
International Shipping:
We currently ship only within India. For export or bulk queries, please write to contact@bhupadh.com.
Contact Us:
For any assistance, please reach out: contact@bhupadh.com. Our support team is here to help with any shipping, order, or product related queries.